SMALL BUSINESS. BIG FRONT-DESK ENERGY.

You do the work.
We'll take
the first hello.

Meet the AI front desk built for service businesses. Turn new inquiries into clear next steps, while you get on with what you do best.

Meet your new crew
Plans from $29/mo Free to explore
THE REPLY ENGINE / 001
NEW INQUIRY just now“Could I get an estimate?”One hello. A new opportunity.
REPLYCREWAlready on it.The right question. The next step.
Ready for the next helloIllustration
Move your cursor. Meet your crew.
LESS CHASING. MORE DOING.Discover the difference ↓BUILT FOR THE WAY YOU WORK
YOUR TRADE.
OUR KIND OF PEOPLE.
◒ Plumbing❄ HVAC⌂ Roofing✦ Cleaningϟ Electrical+ Your business
THE PRODUCT

A little less admin.
A lot more possibility.

ReplyCrew is one platform with industry-specific intelligence. A plumber gets plumbing questions, a cleaner gets cleaning questions, and a photographer gets booking questions, without making each business configure an AI from scratch.

↯
01

Every hello, in one place.

Bring website forms and business texting into one lead inbox instead of making customers learn a new system.

◎
02

It speaks your trade.

ReplyCrew loads the right services, urgency signals, and qualifying questions for the business that signed up.

↑
03

See what matters first.

Score each inquiry so urgent, estimate-ready opportunities rise to the top instead of getting buried.

✓
04

Keep the good work coming.

Estimate, appointment, emergency handoff, consultation, recurring service, or booking, depending on the business.

BUILT FOR SERVICE BUSINESSES

Your business isn’t generic.
Your front desk shouldn’t be either.

Choose a business type and ReplyCrew changes the services it understands, the questions it asks, the urgency it detects, and the next action it recommends.

HOME & FIELD SERVICES
LOCAL & APPOINTMENT SERVICES
PhotographersSalons & barbersPet groomersAuto shopsTutorsFitness trainersSpasProperty managersReal estate agentsWedding vendors
◒
PLUMBING WORKFLOW

A lead comes in with an active leak.

“Our basement pipe is leaking and the water is still running.”
“Is the leak actively flowing right now, and have you been able to shut off the water?”
REPLYCrew KNOWS TO CHECK
Active waterShutoff accessUrgencyService area
Suggested outcomeUrgent human handoff
Don't see your business?Choose “Other service business” during setup. The long-term product is designed so new industry templates can be added without rebuilding the platform.
CONNECTIONS

Plug ReplyCrew into the places leads already come from.

The business connects ReplyCrew once. Customers keep using the website, phone number, and booking experience they already understand.

⌘
CORE CONNECTION

Connect the business website

Keep the business's current site. ReplyCrew can receive leads from a simple embedded estimate form or, later, from the form already on the website.

Customer website→Estimate form→ReplyCrew→Lead inbox
  • No customer account or ReplyCrew app required
  • Works as a small embed instead of rebuilding the whole website
  • Existing-form webhook connection is part of the production roadmap
✓
The customer never needs to download ReplyCrew.They use the business's normal website or phone number. ReplyCrew works behind the scenes.
HOW IT WORKS

From “hello” to
“here’s what’s next.”

The workflow stays consistent across industries while the qualification logic changes for the business type.

1
CONNECTBring in the leadWebsite form first, then texting and calendar connections.
2
RESPONDReplyCrew answersA fast first response asks one useful question at a time.
3
QUALIFYIntent gets scoredUrgency, service type, timing, location, and buying signals determine priority.
4
ACTThe business gets the next stepEstimate, booking, emergency handoff, or follow-up appears in the dashboard and app.
FREE INTERACTIVE WALKTHROUGH

Go on. Put us
to the test.

Choose a trade and step into a sample customer conversation. Explore industry-specific questions and see an illustrative business view—all in your browser, with no paid AI calls.

STEP 1 · START AS THE CUSTOMER
Demo active
Demo setup: choose the sample business A real customer would already be on that business's website and would never be asked to choose a business type.
Service
Timeline
Active workflowPlumbingUrgency + service-call qualification

FREE SAMPLE WALKTHROUGH: questions and scores are illustrative. This demo runs in your browser, makes no AI calls, and does not submit a real service request.

↗

First, chat as the customer.

ReplyCrew asks the customer useful follow-up questions. When the conversation is complete, this panel switches to the business view and shows the priority, reasons, and recommended next step.

What does Hot, Warm, or Cold mean?

It tells the business which inquiries deserve attention first. It is a priority signal, not a guarantee that someone will buy.

HOT · Act nowUrgent or high-intent lead. Respond as soon as possible.
WARM · Follow upReal opportunity, but timing or intent is less immediate.
COLD · NurtureEarly research or low urgency. Keep the lead, but prioritize others first.
Industry workflowPriority scoreNext-best question
MOBILE EXPERIENCE

The service business carries ReplyCrew. The customer doesn't.

The same ReplyCrew business app works across industries. Each account loads the services, qualification rules, urgency logic, and settings for that business type.

01

Hot lead alertsSee high-intent or urgent opportunities immediately.

02

Lead inbox + messagesReview the conversation and take over when needed.

03

Estimate calendarSee and manage booked estimate slots once calendar sync is added.

04

Connections + settingsManage website, texting, team access, and business rules.

Web app first→PWA install→iPhone + Android
9:41ReplyCrew●●●
THURSDAY

Good afternoon, Mike.

MR
🔥
NEW HOT LEAD · 94/100Jordan Miles

Leak repair · active water · ASAP

›
Priority leadsView all
Marcus ReedLeak repair · ASAP
92
Alyssa ChenWater heater · This week
67
Andre LewisDrain cleaning · Today
88
⌂Home◎Leads✉Messages□Calendar
PWA PROTOTYPE READY · NATIVE STORES NEXT
LAUNCH PRICING

Big front-desk energy.
Small-business pricing.

The business pays the monthly plan. Its customers never pay ReplyCrew. The current public demo is still a no-charge product preview.

STARTER

$29/mo

For a solo service business that wants a cleaner lead workflow.

  • Up to 50 leads / month
  • Website lead capture
  • Lead scoring + reply suggestions
  • Pipeline dashboard
Try the demo
Most useful
GROWTH

$59/mo

For service businesses that need response and follow-up automation.

  • Up to 250 leads / month
  • Everything in Starter
  • Texting + follow-up connection
  • Automated follow-up sequences
Test the workflow
PRO

$99/mo

For teams that want booking, analytics, and more volume.

  • Higher lead limits
  • Everything in Growth
  • Calendar + estimate booking
  • Team access + conversion analytics
Try the demo
No per-customer fee.A $59 Growth account is $59 for the business, whether 20 or 200 customers interact with ReplyCrew inside the plan's lead allowance.
FAQ

Good questions.
Straight answers.

The MVP keeps AI inside clear guardrails so it helps move conversations forward without making business promises on its own.

No. The MVP is designed to qualify and move the conversation forward without inventing a quote, discount, appointment time, guarantee, or service-area promise.

No. The goal is to handle the repetitive first-response work and surface the strongest opportunities so the team can step in when judgment, estimating, safety, or sales skill matters.

ReplyCrew is being designed for service businesses where fast response, qualification, follow-up, and booking matter. That includes plumbing, HVAC, roofing, painting, electrical, landscaping, cleaning, pest control, handyman, detailing, garage-door and locksmith services, plus appointment businesses such as photographers, salons, groomers, auto shops, tutors, trainers, spas, property managers, real estate agents, and wedding vendors.

No. The product uses an industry profile. A plumber can check for an active leak, a roofer can ask about storm damage, a cleaner can ask bedrooms and bathrooms, and a photographer can ask event date and location. The goal is one platform with specialized workflows.

The launch path is a small estimate-request widget that can be embedded on the business's site. The production roadmap also includes receiving submissions from forms the business already uses, so they do not have to rebuild their website.

No. Customers continue using the business's normal website, phone number, or booking flow. The ReplyCrew app is for the business and its team.

No. Pricing is designed as one monthly subscription for the business, with lead-volume allowances by plan. The end customer never pays ReplyCrew.

That is part of the messaging integration plan. The first production version can start with a ReplyCrew-powered business texting number, with number connection or porting evaluated based on carrier requirements and pilot feedback.

ReplyCrew uses encrypted HTTPS connections, locked-down database access, authenticated business APIs, server-side rate limits, input limits, spam and prompt-injection filtering, and security-event logging. The browser never receives the database service-role key. No security program can promise that hacking is impossible, so production hardening also includes monitoring, dependency updates, backups, least-privilege access, and regular security review.

No. This free walkthrough runs entirely in your browser. It uses scripted questions and illustrative scores, makes no AI calls, and sends no messages or requests to a service business.

The next milestone is business accounts plus the Connections layer: website lead capture first, then business texting, persistent lead storage, AI responses, calendar booking, and subscriptions.

YOUR NEXT CHAPTER

Your next great job
starts with a hello.

Give your business a crew that knows how to start the conversation.

Try ReplyCrew now →
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